12 January 2025
This Privacy Policy has been developed in accordance with the Law of the Republic of Uzbekistan ‘On Personal Data’ dated 02.07.2019 and applies to all information that Visit Samarkand may obtain about the User while using the website located at the domain name https://samarkand.travel/ and its subdomains.
1. TERMS AND DEFINITIONS
1.1. The following terms apply in this Privacy Policy:
1.1.1. ‘Visit Samarkand Administrator’ – C.A.T.I.A. LLC, a legal entity established in accordance with the legislation of the Republic of Uzbekistan.
1.1.2. ‘Administration of the website https://samarkand.travel/ (hereinafter referred to as the Website Administration)’ — employees of the Administrator authorised to manage the Website (websites), acting on behalf of the Administrator, who organise and/or process personal data, as well as determine the purposes of personal data processing, the composition of personal data to be processed, and the actions (operations) performed with personal data.
Hereinafter, the term ‘Administration’ used independently includes the concept of ‘Administrator’.
1.1.2. ‘User's personal data’ means any information relating directly or indirectly to a specific or identifiable natural or legal person (data subject) or enabling their identification.
1.1.3. ‘Processing of Personal Data’ means any action (operation) or set of actions (operations) performed with or without the use of automation tools on the User's Personal Data obtained through the website, including collection, recording, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalisation, blocking, deletion, and destruction of Personal Data.
1.1.4. ‘Confidentiality of Personal Data’ - a requirement that the Administration must comply with, not to distribute or disclose the user's Personal Data to third parties without consent or other legal grounds.
1.1.5. ‘Website User (hereinafter referred to as “User”)’ - a person who has access to the Website (websites) via the Internet and uses the Website.
1.1.6. ‘Cookies’ are files containing a small piece of data (text file) sent by a website and stored on the user's computer. They are used when viewing a web page.
1.1.7. ‘IP address’ is a unique network address of a node in a computer network built on the IP protocol.
2. GENERAL PROVISIONS
2.1. Use of the Website (websites), including by filling out the feedback form, means that the Website User agrees to this Privacy Policy and the terms and conditions for processing their Personal Data.
2.2. If the User does not agree with the terms of this Policy, they must stop using the Website.
2.3. This Policy applies only to the Website. The Administration does not control and is not responsible for third-party websites that the User may access via links available on the Website.
2.4. The Administration does not verify the accuracy of the Personal Data provided by the User of the Website.
2.5. The relationship between the User and the Administration related to the processing of Personal Data is governed by the current legislation of the Republic of Uzbekistan.
3. SUBJECT OF THE PRIVACY POLICY
3.1. This Privacy Policy establishes the obligations of the Website (websites) Administration to maintain confidentiality and ensure the protection of Personal Data that the User provides at the request of the Administration when registering on the Website, filling out a feedback form, or performing any other action on the Website.
3.2. Personal data authorised for processing under this Privacy Policy is provided by the User by filling out the registration form on the Website and includes the following information:
3.2.1 the User's surname, first name, and patronymic;
3.2.2 the User's contact telephone number;
3.2.3 email address;
3.2.4. the person (company) on whose behalf the User performs actions on the Website. In various sections of the Website, the User may provide other Personal Information, thereby agreeing that the processing of this Personal Information will be carried out under the terms set out in this Policy. If the User believes that any of the User's Personal Data stored by the Administration is incorrect or incomplete, the User may log into their account and correct the Personal Data themselves.
3.3. The website administration protects data that is automatically transmitted when visiting the website pages, including the following information:
3.3.1. IP address;
3.3.2. information from cookies;
3.3.3. information about the browser and its identifier;
3.3.4. time of access to the Site pages (sites);
3.3.5. referrer (address of the previous page).
3.4. Any other information not specified above (browsers and operating systems used, etc.) shall be securely stored and not disclosed, except as provided in clauses 5.2. and 5.3. of this Privacy Policy.
4. PURPOSES OF COLLECTING USER PERSONAL INFORMATION
4.1. The Administration may use the User's personal data for the following purposes:
4.1.1. Identification of the User registered on the Website (websites) for filling out a feedback form, Application and/or concluding a Contract remotely with C.A.T.I.A. LLC;
4.1.2. Providing the User with access to personalised resources of the Website;
4.1.3. Establishing feedback with the User, including sending notifications and requests regarding the use of the Website, the provision of services, and the processing of requests from the User;
4.1.4. Notifying the User of the Website (websites) about the status of the Application;
4.1.5. Processing and receiving payments, confirming tax or tax benefits, disputing payments;
4.1.6. Providing the User, with their consent, with product updates, special offers, pricing information, e-mails, SMS messages, WhatsApp messages and other information;
4.1.7. Carrying out advertising activities with the User's consent.
5. METHODS AND TERMS OF PROCESSING PERSONAL INFORMATION
5.1. The User's Personal Data shall be processed without any time limit, by any lawful means, including in Personal Data information systems, with or without the use of automation tools.
5.2. The User agrees that the Administration of the Website (websites) has the right to transfer his/her data to third parties, in particular courier services, postal organisations, telecommunications operators, solely for the purpose of fulfilling the User's order placed on the website.
5.3. The User's personal data may be transferred to the authorised authorities of the Republic of Uzbekistan on the grounds and in the manner established by the legislation of the Republic of Uzbekistan.
5.4. The Site Administration takes the necessary organisational and technical measures to protect the User's information from unauthorised or accidental access, copying, distribution, as well as from other unlawful actions of third parties.
5.5. The Site Administration, together with the User, takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of User data.
6. RIGHTS AND OBLIGATIONS OF THE PARTIES
6.1. The user is obliged to:
6.1.1. Provide personal data necessary for using the Website (websites);
6.1.2. Update and supplement the personal data provided in the event of any changes to this information.
6.2. The administration of the Website(s) is obliged to:
6.2.1. Use the information received exclusively for the purposes specified in clause 4 of this Privacy Policy.
6.2.2. Ensure that confidential information is kept secret, not disclosed without the prior written consent of the User, and not sold, exchanged, published or disclosed in any other way, with the exception of clauses 5.2. and 5.3. of this Policy.
6.2.3. Take precautions to protect the confidentiality of the User's Personal Data in accordance with the procedure normally used to protect such information.
6.2.4. Block Personal Data relating to the relevant User from the moment of contact or request by the User or their legal representative or authorised body for the protection of the rights of personal data subjects for the period of verification, in the event of the discovery of inaccurate Personal Data or unlawful actions.
7. RESPONSIBILITY OF THE PARTIES
7.1. The Administration that has failed to fulfil its obligations shall be liable for the unlawful use of the User's Personal Data in accordance with the current legislation of the Republic of Uzbekistan, except for the cases provided for in clauses 5.2, 5.3 and 7.2 of this Policy.
7.2. The Administration shall not be liable for the accuracy of the Personal Data provided by the User, as well as in cases where the User's Personal Data has changed, but the User has not notified the Administration of such changes, including not updating the Personal Data on the Website(s).
7.3. The Site Administration is not responsible if Personal Data has become public knowledge prior to its loss or disclosure.
7.4. The Site Administration is not responsible if Personal Data was obtained from a third party prior to its receipt by the Site Administration.
7.5. The Site Administration shall not be liable if confidential information has been disclosed with the consent of the User.
7.6. The Administration shall not be liable for the processing of the User's publicly available Personal Data.
7.7. The User agrees that any content/information posted on the Site (sites) is subject to the exclusive rights of the Administration or other Users, partners or advertisers.
7.8. The user shall not sell, copy or create derivative works based on the information (in whole or in part) posted on the Website, except in cases where such actions have been authorised in writing by the Website Administration by means of a separate agreement.
7.9. With regard to text materials (articles, publications that are freely available to the public on the Website: https://samarkand.travel/), their distribution is permitted provided that a link to the Website is provided.
8. DISPUTE RESOLUTION
8.1. Before filing a lawsuit in court regarding disputes arising from the relationship between the User of the Website https://samarkand.travel/ and the Website Administration, it is mandatory to submit a claim (a written proposal for voluntary settlement of the dispute).
8.2. The recipient of the claim shall, within 30 calendar days from the date of receipt of the claim, notify the claimant in writing of the results of the consideration of the claim.
8.3. If no agreement is reached, the dispute shall be referred to a court in accordance with the legislation of the Republic of Uzbekistan.
8.4. The current legislation of the Republic of Uzbekistan shall apply to this Privacy Policy and the relationship between the User and the Site Administration.
9. ADDITIONAL TERMS AND CONDITIONS
9.1. The Site Administration has the right to make changes to this Privacy Policy without the User's consent.
9.2. The new Privacy Policy comes into force from the moment it is posted on the Site, unless otherwise provided by the new version of the Privacy Policy.
9.3. All suggestions or questions regarding this Privacy Policy should be communicated via the contact details provided on the page at https://samarkand.travel/
9.4. In all matters not covered by this Privacy Policy, the parties shall be guided by the current legislation of the Republic of Uzbekistan.